Delivery
Q: When will
my order arrive?
UK Customers - Most
orders will arrive in 1 - 2 working days, however please allow at least
7 working days before contacting us.
Non UK Customers -
Most orders should arrive within 7 days, however, please allow 14
working days before contacting us.
Q: Have you
posted my order yet?
The vast majority of orders are picked, packed and posted within 24
hours (excluding
Sundays).
If you order before 2pm we aim to have your order posted on the
same day.
Q: How are the
charms packed & presented?
Your charms will arrive in either a black velvet presentation pouch or
an organza pouch.
We send all orders in plain padded envelopes.
Any other questions please feel free
to get in touch
sales@essencecharms.com